If you die from lag, there's not much we can do. There is the wimpy command to help ensure that you aren't killed when the LagMonster strikes. And if lag is that bad, just cut connection on the MUD - it's a lot better to lose some items compared to losing half your points.
However, if the lag was not just general net-lag and was a problem at our end we will re compensate you with however many points you lost.